401(K)
CrossCountry Mortgage employees are eligible to participate in the plan through our provider Principal after meeting the eligibility requirements listed below:
Employee pre-tax and Roth Contributions
- Attained the age of 21
- New hires are automatically enrolled at 3% on the 1st of the month following their hire date. Please note this does not apply to rehires. Rehired employees must re-enroll if they wish to participate.
- Employees under 21 are automatically enrolled at 3% once they turn 21.
*If you do not wish to enroll, you must login to your Principal account and change the
contribution percentage to zero. Please wait at least a week after your hire date to allow time for
your account to be established.
Your Contributions
Through payroll deductions, you can make pre-tax or Roth contributions up to a maximum election of 80% of your eligible pay. There is no minimum amount that you must elect to contribute. Deferral election changes can be done at any time through your Principal account.
For 2026, the total employee contribution limit to all plans for those under 50 years of age will be $24,500. The catch-up contribution limit increased to $8,000.
Plan contribution share in investment earnings or losses. You don’t pay taxes on any earnings until later –when you receive that money. If you choose Roth deferral contributions, earnings on such contributions will not be taxable if received in a qualified distribution.
Pre-tax and Roth contributions that are deferred from your compensation are subject to the dollar limit for the calendar year as provided by law. For 2026, the maximum dollar limit (of $24,500) applies to the aggregate of all amounts that you contribute to this plan and all other 401(k), 403(b) and SEPs of this employer or any other employer during the calendar year.
If you reach 50 sometime during the calendar year, you are also eligible to make catch-up contributions of $8,000 in addition to the normal annual limit. Effective January 2026, participants who attain the ages of 60-63 as of the close of the taxable year can contribute an additional catch-up amount up to $11,250. At age 64, the catch up contribution returns to the regular catch-up limitation. Additionally, the Secure Act 2.0 requires plan participants with prior year FICA wages over $150,000 (adjusted for inflation) to make age based catch-up contributions on a Roth basis only.
Resources
Rollovers
The plan will allow rollover contributions from other eligible plans. You are eligible to rollover funds upon date of hire.
Distributions
Money may be distributed from your Plan account in these events:
- Age 59½
- Death
- Disability
- Termination or Retirement
Financial Hardship Withdrawals
Hardship withdrawals are permitted from this Plan. A hardship can include:
- Buying a house
- Paying for college tuition and expenses
- Paying certain medical expenses
- Preventing eviction from or foreclosure on your home
- Paying burial or funeral expenses
- Paying expenses to repair damage to your home
Loans
The Plan allows loans up to $50,000 or 50% of the employee’s vested account balance, whichever is lower.
Employer Contributions to the Plan
The Plan also provides for your employer to make contributions.
- Employer Matching Contributions – Your employer may make contributions that are based on the amount of employee eligible contributions that you elect to contribute. These matching
contributions will be a discretionary amount calculated annually on plan year compensation to be determined by the Employer each plan year. The employer match is paid as a lump-sum once a year. - Eligibility to receive the annual employer matching contribution requires the employee to participate and be active on the last day of the plan year.
Vesting
Vesting refers to your “ownership” of a benefit from the Plan. You are always 100% vested in your Plan contributions and your rollover contributions, plus any earnings they generate.
Employer contributions are vested per the vesting schedule.
*Vesting percentages are updated in January following each year of service.
| Years of Service | Vesting Percentage |
| Less than 1 | 0% |
| 1 | 20% |
| 2 | 40% |
| 3 | 60% |
| 4 | 80% |
| 5 | 100% |
Account Information
Participants are enrolled in electronic statements unless they opt out to receive paper statements. Statements are available online 24/7.
You will also have access to an automated voice response system designed to your current information about your Plan account. You can get up-to-date information about your account balance, contributions, investment choices and other Plan data.
Participant Website: www.principal.com
Participant Service Center: 800-986-3343
Free Financial Advisors: 833-224-5660
Vesting
Vesting refers to your “ownership” of a benefit from the Plan. You are always 100% vested in your Plan contributions and your rollover contributions, plus any earnings they generate.
Education Opportunities
- In-Person Seminars
- Webinars
- One-on-One Coaching
One-on-One Services Provided
- Comprehensive Portfolio Management
- Ongoing Investment Monitoring
- Financial Planning
- Wealth Management
- Income Distribution
- Retirement Planning
- Investment Strategies
